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Job Postings
Care Coordinator, HUSKY Program
United Way of Connecticut
SALARY RANGE: $29,000 - $34,000
HOURS: M-F, 9:30 a.m. - 6 p.m.
POSITION SUMMARY:
As part of a specialized unit, the HUSKY Infoline Care Coordinator provides detailed information about HUSKY eligibility requirements and health benefits coverage, makes referrals, documents cases, mails information packets, and follows up to determine outcomes for families. The Care Coordinator also handles calls related to Connecticut’s Medicaid managed care system and Early, Periodic Screening, Diagnosis and Treatment (EPSDT) services for Medicaid eligible children. Services provided include: information and answers to questions; resolution of complex issues and complaints; advocacy and intervention, as needed; care management and follow up.
QUALIFICATIONS AND SKILLS REQUIRED:
- Bachelor’s Degree in public health, social work, counseling or related field, OR Associates Degree with three years related experience
- Minimum one year experience working in a health or other human service position
- Prior experience/knowledge of health related topics detailed below
- Prior experience demonstrating computer and phone skills
- Excellent interpersonal and communication skills
- Ability to relate well with others
- Strong desire to provide appropriate help and assistance to any person in need
- Strong verbal and written communication and organizational skills
- Willingness to stay informed on current resources/information related to the HUSKY program and Medicaid managed care
- Bilingual Spanish-English strongly preferred
TO APPLY:
Submit resume and cover letter via email to recruitment@ctunitedway.org or Fax to (860) 571-7505.
DEADLINE FOR SUBMISSION OF RESUME AND COVER LETTER: August 20, 2010
United Way of Connecticut is an Affirmative Action/Equal Opportunity Employer.
EOE/M/F/D/V
POSITION:
2-1-1 Call Specialist, FT
United Way of Connecticut
SALARY RANGE: $14.90 – $16.34 per hour
HOURS AVAILABLE:
- Monday through Thursday 10am – 6:30pm and Sunday 2pm – 10:30pm
- Tuesday through Friday 10am – 6:30 pm and Saturday 2pm -10:30pm
POSITION SUMMARY:
2-1-1 Call Specialists have both individual and shared responsibility and accountability for delivering quality, professional help to callers. The 2-1-1 Call Specialist is 2-1-1’s Health & Human Service front-line representative to the public. 2-1-1 Call Specialists are active participants in the team and contribute to the success and performance of the team. The 2-1-1 Call Specialist takes calls on a scheduled basis that varies among first, second and/or third shifts. Calls range from providing immediate simple information to cases of complex social problems involving time spent in research, advocacy, and crisis intervention.
QUALIFICATIONS AND SKILLS REQUIRED:
- Bachelor's Degree in social work, psychology, sociology, counseling, or related fields plus one year experience working in a human services position OR Associate’s Degree in social work, psychology, sociology, counseling, or related fields plus three years experience working in a human services position.
- Knowledge of a foreign language, particularly Spanish, is desirable
- Ability to use the computer to complete job functions.
- Ability to relate effectively with people from all economic, racial, age, ethnic, and social groups.
- Strong desire to provide appropriate help and assistance to any person in need.
- Effective verbal and written communication skills.
- Ability to adapt to a changing caseload while maintaining standards of high quality.
- Willingness to stay informed on human services in general.
TO APPLY:
Submit resume and cover letter via email to recruitment@ctunitedway.org or Fax to (860) 571-7505.
DEADLINE FOR SUBMISSION OF RESUME AND COVER LETTER: August 8, 2010
United Way of Connecticut, Inc. is an equal opportunity employer.
EOE/M/F/D/V
POSITION:
2-1-1 Emergency Mobile Psychiatric Service (EMPS) Call Specialist, FT
United Way of Connecticut
SALARY RANGE: $13.92 – $16.35 per hour
HOURS AVAILABLE:
- Monday through Friday 10am – 6:30pm
POSITION SUMMARY:
2-1-1 EMPS (Emergency Mobile Psychiatric Service) Call Specialists have both individual and shared responsibility and accountability for delivering quality, professional help to callers. The 2-1-1 EMPS Call Specialist is 2-1-1’s Health and Human Service front-line representative to the public. 2-1-1 EMPS Call Specialists are active participants in the team and contribute to the success and performance of the team. The 2-1-1 EMPS Specialist takes EMPS and Crisis Intervention calls on a scheduled basis that varies among first, second and/or third shifts. Calls range from providing immediate simple information or referrals to cases of complex social problems involving crisis intervention.
QUALIFICATIONS AND SKILLS REQUIRED:
- Bachelor's Degree in social work, psychology, sociology, counseling, or related fields, plus one year experience working in a human services position; OR
- Associate Degree in social work, psychology, sociology, counseling or related fields, plus three years experience working in a human services position.
- Knowledge of a foreign language, particularly Spanish, is desirable.
- Experience in Crisis Intervention is desirable.
- Ability to use a computer and become adept in the use of new software to complete job functions and strong Microsoft Office skills, including Word, Access, Excel, and PowerPoint required.
- Effective verbal and written communication skills.
- Demonstrated interest and willingness to remain current on a variety of human services topics.
- Certified as a Information and Referral Specialist (CIRS)
- Actively pursing certification as a Crisis Worker through (AAS)
- Works on a shift other than regularly scheduled one, as needed.
TO APPLY:
Submit resume and cover letter via email to recruitment@ctunitedway.org or Fax to (860) 571-7505.
DEADLINE FOR SUBMISSION OF RESUME AND COVER LETTER: August 9, 2010
United Way of Connecticut, Inc. is an equal opportunity employer.
EOE/M/F/D/V
POSITION:
Care 4 Kids Case Management Coordinator/Specialist
United Way of Connecticut
SALARY RANGE: $28,000 - $30,000
HOURS: Full-Time
POSITION SUMMARY:
Establishing and maintaining client eligibility in the Care 4 Kids childcare subsidy program. Effectively manage childcare cases. Review and determine eligibility and client benefits within contract specifications. Research, interpret and explain federal, state and local policies governing eligibility, legal rights and responsibilities of participants to ensure compliance.
QUALIFICATIONS AND SKILLS REQUIRED:
- Bachelor’s Degree in Business or Social Services related field plus 1 year experience in eligibility determination or Associate’s Degree plus 3 years experience in eligibility determination OR High School Diploma with 5 years experience in customer service or eligibility determination (or combination of both). (College credit may be substituted for experience.)
- 2 years experience working in customer service or direct client contact.
- Ability to handle a high volume caseload and client phone contact while maintaining constant standards of high quality
- Ability to relate and communicate effectively with people from all economic, racial, age, ethnic, and social groups.
- Excellent Customer Service Skills.
- Ability to handle a high volume caseload and client phone contact while maintaining constant standards of high quality.
- Ability to problem solve through analysis, investigation of facts and ongoing feedback
- Ability to work independently and effectively multi task.
- Ability to work in a team environment to identify issues and implement solutions.
- Ability to learn multiple software systems and interpret complex State regulations related to eligibility determination and case management.
- Office experience strongly preferred.
- Bilingual Spanish/English strongly preferred.
TO APPLY:
Submit resume and cover letter via email to recruitment@ctunitedway.org or Fax to (860) 571-7505.
DEADLINE FOR SUBMISSION OF RESUME AND COVER LETTER: July 25, 2010
United Way of Connecticut is an Affirmative Action/Equal Opportunity Employer.
EOE/M/F/D/V
POSITION:
Child Development Care Coordinator
United Way of Connecticut
- Salary Range: $29,000 - $34,000
- Hours: Full-Time
POSITION SUMMARY:
The Child Development Care Coordinator provides care coordination functions within the specialized Child Development Infoline unit, which assists consumers and providers to understand the services available through the Birth to Three Early Intervention System, Early Childhood Special Education, Help Me Grow and Children and Youth with Special Health Care Needs programs, and makes referrals to these programs as appropriate. The Care Coordinator handles calls related to the health, development, behavior and learning of children, and supports families by providing information and education on these topics, researching and making referrals to services, and providing continued support, advocacy and follow-up as needed. She/he handles telephone cases, documents case information, mails information packets, and networks with Birth to Three, Help Me Grow, Early Childhood Special Education and Children and Youth with Special Health Care Needs central office staff and community based providers.
QUALIFICATIONS AND SKILLS REQUIRED:
- Bachelor’s Degree in special education, early childhood development, or related health or human services field, plus one year experience working with children and families; OR
- Associates Degree in early child development, or related health or human services field, plus three years experience working with children and families.
- Experience working with children with special needs or very young children and their families.
- Knowledge of typical and atypical child development and special needs conditions.
- Bilingual, English/Spanish highly desirable.
- Ability to use computer to complete job functions.
- Ability to work effectively with people of diverse backgrounds.
- Well developed communications skills, both written and verbal.
- Ability to work independently.
TO APPLY:
Submit resume and cover letter via email to recruitment@ctunitedway.org or Fax to (860) 571-7505.
DEADLINE FOR SUBMISSION OF RESUME AND COVER LETTER: July 23, 2010
United Way of Connecticut is an Affirmative Action/Equal Opportunity Employer.
EOE/M/F/D/V
POSITION:
Information Services Lead
United Way of Connecticut
- SALARY RANGE: $37,500 - $41,600
- HOURS: Full-Time
POSITION SUMMARY:
The Information Services Lead fulfills all job responsibilities of a Resource Specialist, including collecting, researching, and maintaining human services information for the 2-1-1 database; with the additional responsibility of supporting the supervisory function of the Manager of Information Services. Works closely with the Manager to maintain the standards and supervise the work of 2-1-1 Resource Specialists; also works closely with Resource Specialist staff to achieve excellence in the quality of information collected, processed, and edited, so that the databases serve the internal needs of 2-1-1 Specialists, as well as meet the requirements of external users of 2-1-1’s database products.
QUALIFICATIONS AND SKILLS REQUIRED:
- Bachelor’s degree in liberal arts or human services related field required.
- Three years experience in social services or related employment required.
- Excellent verbal and written English language skills required, including excellent spelling, grammar and punctuation skills.
- Proven ability to research topics, read source materials, then write, edit and proofread summary extracts required.
- Strong Microsoft Office skills, including Word, Access, Excel, and PowerPoint required.
- Demonstrated interest in human services; demonstrated commitment to meeting to the needs of human services customers required.
- Knowledge and understanding of social service delivery system preferred.
- Professional experience in information and referral preferred.
- Research or library background preferred.
- Supervisory experience preferred.
- Obtain the Alliance of Information and Referral System’s CRS Certification after one year of employment, and maintains CRS certification for duration of employment.
- Full time position with on-call responsibility in times of disaster.
TO APPLY:
Submit resume and cover letter via email to recruitment@ctunitedway.org or Fax to (860) 571-7505.
DEADLINE FOR SUBMISSION OF RESUME AND COVER LETTER: July 23, 2010
United Way of Connecticut is an Affirmative Action/Equal Opportunity Employer.
EOE/M/F/D/V
Community Investment Manager
United Way of Central and Northeastern Connecticut
Position Summary: Provide support to improve community conditions in relation to United Way’s mission. Individual will assist with the management of initiatives related to United Way’s community goals by researching and conducting data analysis, developing year round relationships with United Way supported partner agencies and providing technical support.
Responsibilities:
- Provide technical support for processes related to United Way investments such as preparation for outcome reporting process, funding requests, agency visits, volunteer management, training, etc. Also serve as liaison with software vendor as needed to resolve technical issues.
- Serve as liaison to assigned partner agencies including but not limited to: monitoring agencies’ management and governance practices as well as program strengths and support, agencies’ participation in Community Campaign and partnership events, providing staffing support to volunteers providing accurate and updated information on partner agencies, project status, etc.
- Conduct basic research pertaining to community issues and grants and contribute to grant writing process as is appropriate.
- Provide analytical support to managers by having the primary responsibility to set up funding spreadsheets, inputting data, updating and redeveloping formulas, analyzing and formatting funding data for different audiences, preparing handouts, etc. using Excel and Access.
- Research and write scripts for community bus tours
- Provide technical support for organization’s database system in regards to updates, pulling of reports, etc.
- Ability to speak about United Way to various audiences throughout the year
- Provide coordination of interdepartmental project teams
- Attend special events and community functions during and after business hours.
Requirements:
Bachelor’s degree in human services or related field preferred. Strong communications skills both written and verbal, strong organizational, planning, analytical, research, relationship management and facilitation skills. Ability to plan, organize and conduct effective presentations to convey ideas and concepts to groups. Must have more than basic experience with MS Office (Word, Excel, PowerPoint and Access) and must have desire to be an internal resource to the department in regards to the software noted above. Must have a valid driver’s license with reliable transportation and the willingness to travel throughout United Way of Central and Northeastern Connecticut’s catchment area.
For immediate consideration please forward resumes to:
United Way of Central and Northeastern Connecticut
Valerie Lane
30 Laurel Street, Hartford CT 06106
Fax 860-493-6809; or email vlane@unitedwayinc.org
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