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2003 Program Stats

2-1-1 STATS

Total number of transactions were 281,936.
Total number of service requests were 397,621.

Top Service Requests:

  • Housing/Shelter - 36,795 requests
  • Substance Abuse Services - 28,985requests
  • Utility Assistance - 28,928 requests
  • Health and Human Services - 22,264 requests
  • Legal Services - 21,206 requests
  • Helpline Counseling - 14,537 requests
  • Food - 12,171 requests
  • Outpatient Mental Health - 11,627 requests
  • Health Insurance - 10,176 requests
  • Government Income Programs - 9,330 requests 

HUSKY Infoline

Total incoming calls were 39,613.

  • January - 4,049
  • February - 3,179
  • March - 4,101
  • April - 3,280
  • May - 2,760
  • June - 2,741
  • July - 2,976
  • August - 2,926
  • September - 3,023
  • October - 3,910
  • November - 3,338
  • December - 3,330

2-1-1 Child Care

Top requests were:

Child Care  
    Infant & Toddlers 12,472
   Preschool 9,750
   School Age 4,431
Licensing 9,721
Child Care Subsidies 4,895
Summer Camp 4,122
Head Start 3,191
Child Care Resource and Referral 2,245
Small Business Development 2,114
Child Care Provider Recruitment 1,636

Child Development Infoline

Child Development Infoline serves as the intake point for the Connecticut Birth to Three System, which provides developmental evaluations and early intervention services for children under 36 months of age who have significant disabilities or delays in development.

Birth to Three referrals 7,402
Help Me Grow referrals, including those to Preschool Special Education services 5,133
Children active in the Ages and Stages Child Monitoring Program 1,372
 




 
 

2-1-1 is supported by the State of Connecticut
and Connecticut United Ways.

2-1-1 is an Equal Opportunity Employer and Provider.