GAS SAVING SCAMS

BEWARE OF SCAMS
As gasoline prices in Connecticut and other states rise, consumers are looking for ways to improve the gas mileage in their motor vehicles. However, the Federal Trade Commission (FTC) advises consumers to be wary of products that claim their product is able to significantly improve a car’s fuel economy, can give a car extra miles per gallon, or is approved by the federal government. Further information on gas-saving scams and false advertising can be found at the FTC website: http://www.ftc.gov/bcp/edu/pubs/consumer/autos/aut10.pdf

Also, the Better Business Bureau (BBB) of Connecticut recommends checking with your auto mechanic before adding any fuel saving devices or products to your car’s engine since it may void the manufacturer’s warranty and could cause serious engine problems.

HOW DO I OBTAIN A REFUND OR REGISTER A COMPLAINT?
If you’re not happy about a product, contact the manufacturer to request a refund. Some companies may offer a money-back guarantee. If you’re not satisfied with the manufacturer’s response, contact the Better Business Bureau (BBB) of Connecticut or the State of Connecticut Department of Consumer Protection (DCP) to register a formal complaint.
Note: To send a gasoline complaint to DCP, email: dcp.foodandstandards@ct.gov and include the gasoline station name, town, price and any other pertinent information related to your complaint.

PROVEN WAYS TO SAVE GAS:
For real gas-saving tips go to:

• Connecticut Better Business Bureau’s website: http://www.bbb.org/us/article/562
• U.S. Department of Energy website: http://www.fueleconomy.gov/feg/drive.shtml
• Consumer Reports website: http://www.consumerreports.org/cro/cars/tires-auto-parts/car-maintenance/fuel-economy-save-money-on-gas/overview/index.htm

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SOURCES: "As Gas Prices Rise, so do the Number of Scams ”, news release posted on the website of the Better Business Bureau of Connecticut; “Gas-Saving” Products: Fact or Fuelishness?”, fact sheet posted on the website of the Federal Trade Commission; State of Connecticut Department of Consumer Protection website
PREPARED BY: 211/pt
CONTENT LAST REVIEWED: September2012