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TELECOMMUNICATIONS
RELAY AND TTY/TDD
The following is excerpted from
the website of Relay Connecticut, www.relayconnecticut.com.
WHAT IS TELECOMMUNICATIONS
RELAY
- Telecommunications relay
service provides full telephone accessibility
to people who are deaf, hearing impaired, or
speech impaired. Specially trained
Communication Assistants complete all calls
and stay on-line to relay messages either
electronically over a Text Telephone (TT/TTY)
or verbally to hearing parties.
- This service, known here as
"Relay Connecticut", is available 24 hours a
day, 365 days a year, with no restrictions on
the length or number of calls placed. Anyone,
including deaf, hearing impaired, and speech
impaired people, can make any kind of call any
time of the day.
- Relay Connecticut is a
confidential service. All calls are kept
private and no records of conversations are
maintained. Communications Assistants do not
share information regarding the content of
relay calls, unless they are required to do so
by state or federal law.
- 7-1-1 is a telephone relay number that
connects standard (voice) telephone users with
deaf, hard-of-hearing, deaf-blind and/or
speech-disabled people who use text telephones
(TTYs). Relay users can dial 7-1-1 to connect
with Relay Connecticut.
WHAT IS TDD/TTY, TT/TTY
- TDD = Telecommunications Device
for the Deaf
- TTY = Teletypewriter
- TT = Text Telephone
- TDD/TTY = TT/TTY The Federal
Communications Commission refers to TDD/TTY
(Telecommunications Devices for the
Deaf/Teletypewriters) as Text Telephones (TT)
or as Text Telephones/Teletypes (TT/TTY)
WHO IS ELIGIBLE?
Callers who are deaf, hearing
impaired, or speech impaired
HOW TO APPLY
Both TT/TTY and voice users may
initiate calls through Relay Connecticut by
dialing 7-1-1.
COST
- There is no charge for using
the relay service within the local areas.
- Long distance calls are placed
using your selected long distance carrier and
are billed by that company directly.
- Direct dial, collect calls,
third party calls, credit cards and calling
cards are available through the relay service.
HOW TO FIND PROVIDERS IN
CONNECTICUT'S COMMUNITY RESOURCES DATABASE:
Search by service
name:
Telecommunication
Relay Services.
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SOURCE: Relay Connecticut website
PREPARED BY: 211/rj
CONTENT LAST MODIFIED: January2013
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